Privacy Policy

Robert Louis Armstrong Personal Injury Attorney (“Robert L Armstrong,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the information you share with us through this website (the “Website”). This Privacy Policy explains what information we collect, how we use it, when we share it, and the choices you have. By using this Website you agree to the practices described here. If you do not agree, please do not use the Website.

This policy applies only to the Website. It does not govern information collected offline, information provided to us as part of an established attorney-client relationship, or information collected by third parties whose sites we link to. Information shared within an established attorney-client relationship is protected instead by attorney-client privilege and the North Carolina Rules of Professional Conduct.

Information We Collect

We collect two general categories of information:

Information you provide directly. You share information with us when you submit the consultation form, call us, email a firm address, or send an SMS text message. Through these interactions, you may provide your name, phone number, email address, mailing address, a description of your legal issue, and any other details you choose to share. If you enroll in SMS notifications, you also provide your mobile telephone number.

Information collected automatically. When you visit the Website, our servers and third-party analytics providers may log your IP address, device and browser type, referring URL, pages viewed, session duration, and approximate location. Cookies and similar technologies may store small identifiers on your device to help pages load, remember your preferences, and measure traffic.

How We Use Information

We use the information we collect to:

• Respond to your consultation request and evaluate whether we can assist with your matter.
• Communicate with you about your inquiry, appointments, or an ongoing representation.
• Send SMS reminders and case-related notifications you have opted into (see the SMS Messaging section in our Terms of Use for full opt-in and opt-out details).
• Operate, maintain, secure, and improve the Website.
• Comply with applicable laws, court orders, subpoenas, and the North Carolina Rules of Professional Conduct.
• Detect and prevent fraud, abuse, or unauthorized access.

Submitting information through the Website or during an initial case evaluation does not create an attorney-client relationship. That relationship begins only when you have signed a written fee agreement with Robert Louis Armstrong Personal Injury Attorney.

How We Share Information

We do not sell your personal information. We do not rent, trade, or share your personal information with third parties for their marketing purposes. We may share limited information in the following circumstances:

• Service providers. We may share information with vendors who host the Website, deliver SMS or email messages, provide analytics, or otherwise support our operations. These providers are contractually obligated to use the information only as needed to perform services for us.
• Legal and regulatory. We may disclose information when we believe in good faith that disclosure is required by law, court order, subpoena, or regulatory request, or is reasonably necessary to protect our rights, the rights of others, or the safety of any person.
• Business transfers. If our practice is merged with or transferred to another law firm, or if our assets are sold, information may be transferred as part of that transaction, subject to the confidentiality obligations of the North Carolina Rules of Professional Conduct.
• With your consent. We may share information for any other purpose with your permission.

Cookies and Tracking

The Website uses cookies and similar technologies to remember your preferences, understand how visitors use our pages, and measure the effectiveness of our content. Most browsers let you refuse or delete cookies through their settings; doing so may affect how parts of the Website function. We do not respond to Do Not Track browser signals at this time, but we honor the opt-out and consent choices you make on our forms and in your SMS enrollment.

Data Retention

We keep your personal information only as long as we reasonably need it. That includes the time required to respond to your inquiry, provide legal representation if you retain us, and meet our legal, ethical, accounting, and reporting obligations. Client-file retention follows the applicable North Carolina Rules of Professional Conduct. After the retention period ends, we securely delete, anonymize, or archive the information.

Security

We use reasonable administrative, technical, and physical safeguards to protect the personal information you provide to us. No method of transmission over the internet and no method of electronic storage is completely secure, however, and we cannot guarantee absolute security. If you believe your information has been compromised in connection with the Website, please contact us at (910) 256-1233.

Children's Privacy

The Website is not directed to children under 18 years of age, and we do not knowingly collect personal information from children under 18. If you believe a child has provided information through the Website, please contact us so we can delete it.

Your Choices and Rights

You can:

• Decline to provide information, though this may limit our ability to respond to your inquiry.
• Opt out of SMS notifications by replying STOP, END, CANCEL, UNSUBSCRIBE, or QUIT to any message from us, as described in the SMS Messaging section of our Terms of Use.
• Ask us to correct or delete personal information you have provided by contacting our office at the number below. Certain information may be subject to legal or ethical retention obligations that limit deletion.

If you are a resident of a state that gives you additional privacy rights, contact us and we will respond consistent with applicable law.

Third-Party Links

The Website may contain links to third-party sites, including social media, review platforms, and legal directories. This Privacy Policy does not cover the practices of those sites. We encourage you to review the privacy policies of any third party before providing information.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will change the “Last updated” date at the top of this page. Material changes will be highlighted on the Website or communicated directly when appropriate. Your continued use of the Website after an update constitutes acceptance of the revised policy.

Contact

If you have questions about this Privacy Policy or about the way we handle information collected through the Website, please contact us:

For the terms governing your use of the Website, including SMS messaging terms, please review our Terms of Use.